Write Professional Emails in English

About Course

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross-cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.

By the end of this course, you will be able to
• Improve your overall written English skills
• See differences and similarities among the different email formats
• Write more effective subject lines and email text
• Apply various key language to different types of emails
• Correct common errors such as punctuation and capitalization
• Study tone and level of formality in emails
• Understand how culture affects what is appropriate in a business emails
• Write powerful business emails for professional needs

Course Content

Week 1
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization. Learning Objectives Review basic professional email structures in English. Analyze key things to do and things to avoid in a professional email. Demonstrate how to edit basic use of punctuation and capitalization in English.

Introduction to Course (video)

01:40
Write an Introduction of Yourself to Your Course Peers
DOs and DON’Ts in Professional Email (video)

07:44
Check Your Knowledge
Organization, Style & Editing Basics (Video)

06:46
Write a Practice Email
Common Errors in Punctuation (video)

06:06
Check your Knowledge
Common Errors in Capitalization (video)

02:49
Check your Knowledge
Additional Resources
Peer-graded Assignment: Rewrite Kevin’s Email

Week 2
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text. Learning Objectives Create more effective subject lines. Review the organization of email text. Practice writing better email text.

Week 3
1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email. Learning Objectives Distinguish the traits of introductions and announcement emails. Demonstrate the use of key language for these types of emails and apply appropriate changes to your first email.

Week 4
1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language. Learning Objectives Distinguish the traits of request and apology emails. Review specific language associated with making request and apologies. Practice focused key language.

Week 5
1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing. Learning Objectives Review cultural effects on all your email writing. Distinguish different ways people communicate and how to apply these differences to email writing.

Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.

Student Ratings & Reviews

No Review Yet

About Course

What Will You Learn?

Course Content

Introduction to Course (video)

Write an Introduction of Yourself to Your Course Peers

DOs and DON’Ts in Professional Email (video)

Check Your Knowledge

Organization, Style & Editing Basics (Video)

Write a Practice Email

Common Errors in Punctuation (video)

Check your Knowledge

Common Errors in Capitalization (video)

Check your Knowledge

Additional Resources

Peer-graded Assignment: Rewrite Kevin’s Email

Week 2 1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text. Learning Objectives Create more effective subject lines. Review the organization of email text. Practice writing better email text.

Write Effective Subject Lines (video)

Check Your Knowledge

Write Well-organized Email Text (video)

Additional Resources

Peer-graded Assignment: Complete Monica’s Email

Overview of Introduction & Announcement Emails (video)

Check Your Knowledge

Key Language for Writing These Types of Emails (video)

Additional Resources

Peer-graded Assignment: Revise Your Introduction Email

How to Write Request Emails (video)

Check Your Knowledge

How to Write Apology Emails (video)

Additional Resources

Peer-graded Assignment: Complete Martina’s Request/Apology Email

High/Low Context Communication (video)

Communication Styles

Check Your Knowledge

Age & Gender Considerations (video)

Additional Resources

Peer-graded Assignment: Write an Email to Yourself

Earn a Certificate

Student Ratings & Reviews

Brilliantly

Content & Links

Week 2
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text. Learning Objectives Create more effective subject lines. Review the organization of email text. Practice writing better email text.