Quick Everyday Communication Tips for Professionals

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About Course

Welcome to our Nano Tips series, where Experts deliver impactful lessons in literally seconds.

Here, award-winning leadership strategist and peak performance specialist Shadé Zahrai presents useful tips to help you communicate more effectively. Shadé shows you how to drive positive outcomes with your word choices. She covers how to foster trust by challenging your assumptions, responding positively, and owning a professional apology. Plus, Shadé guides you through mastering nonverbal communication through voice modulation, aligning delivery and intention, and using body language and physical gesture to reinforce your meaning. With these quick videos, you can make learning fit into even your busiest days!

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What Will You Learn?

  • How to communicate in critical scenarios at Work
  • Connecting and Empathic communication
  • Invoking trust during the communication Procress
  • Mastering your Verbal and nonverbal skills

Course Content

Driving Positive Outcomes

  • Avoiding the word “why”
  • Moving from “but” to “and”
  • Encouraging openness: “I like, I like, I wonder…”
  • Avoid Does that Make sense …?

Fostering Trust

Mastering Nonverbal Communication

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