Oriental Academy Certified Courses

Successful Negotiation: Essential Strategies and Skills

Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.
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Last Updated:2022-06-23
Course level:Intermediate
Course Duration: 17h

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Course Content

11 sections • 28 lecture • 7h 33m total length

About Course

Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.
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What You will learn

  • In the course, you’ll learn about and practice the four steps to a successful negotiation:
  • (1) Prepare: Plan Your Negotiation Strategy
  • (2) Negotiate: Use Key Tactics for Success
  • (3) Close: Create a Contract
  • (4) Perform and Evaluate: The End Game
  • To successfully complete this course and improve your ability to negotiate, you’ll need to do the following:

Course Curriculum / Content

Introduction and Overview
Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.

  • Course Focus (V)
    00:00
  • How to Succeed in This Course
  • Introduction to the University of Michigan (v)
    00:00
  • About the Professor
  • Syllabus
  • Suggested Readings

Prepare: Plan Your Negotiation Strategy
This module focuses on the first step in the negotiation process - planning for a negotiation. One critical component you'll learn is how to complete a negotiation analysis to set you up for success.

Negotiate: Use Key Tactics for Success
This module focuses on two especially important topics: (1) how to use power during negotiations and (2) psychological tools that you can use during negotiations. Keep a paper and pencil handy, as you'll be participating in several experiments as watch these videos!

Close: Create a Contract
This module focuses on the negotiation that takes place in a business deal after reaching an initial agreement – the negotiation to create a binding contract. Among other things, you'll learn to decide if you need a lawyer or can act as your own for contract creation. However, the videos should not be construed as providing legal advice.

Perform and Evaluate: The End Game
This module focuses on performing and evaluating your agreement. If both parties perform as expected, there is no problem. But if they fail to perform, the dispute resolution processes that we cover in this module is important - especially mediation and arbitration.

Practice Negotiation
Put your newly developed skills to the test in this module with a friend or fellow MOOC participant from another part of the world!

Final Exam
Once you have successfully completed the Final Exam, you will have successfully completed the course! The estimated time to complete the examination is 75 minutes. You can retake the examination until you are confident that you understand these concepts.

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Requirements

  • Self-paced study|
  • Decent internet access point
  • Accessible over mobile phones
  • Graded Assignments with Peer Feedback
  • Graded Quizzes with Feedback

Target Audience

  • Business Executives
  • Sales Managers
  • Entrepreneurs
  • Job Seekers

Material Includes

  • This Course Plus the Full Specialization
  • Shareable Certificates
  • Self-Paced Learning Option
  • Course Videos & Readings
  • Practice Quizzes

Description

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers, and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement.

I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated course. In the course, you’ll learn about and practice the four steps to a successful negotiation:

(1) Prepare: Plan Your Negotiation Strategy

(2) Negotiate: Use Key Tactics for Success

(3) Close: Create a Contract

(4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge-watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course.

These tools and a free app are available at http://negotiationplanner.com/ (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material.

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