Documentation Specialist

Description
– Responsible for the daily data entry in various operating systems, various document processing and other documentation related jobs;
– Carry out daily communication and collaboration with clients, agents, and other related party;
– Fully comply with the company’s internal operating procedures and requirements to ensure the accuracy of data and document quality, as well as the efficient operation;
– Produce ocean freight documents and other related documents, responsible for inputting accounts receivable and payable expenses, and arranging invoice matters, assist sales and finance for payment settlement and cargo tracking;
– Proactively mitigate potential risks, and ensure that exceptions are followed up in a timely manner;
– Handling customer complaints, disputes and complete other tasks and duties assigned by supervisors.

Education
– Bachelor degree or above, relevant working experience is preferred;
– Familiar with sea transportation operations, has knowledge of documents, freight forwarders, transportation, and import and export trade is a plus.
– Excellent English and Mandarin in oral and writing, skillful computer and office operation for daily work;
– Team player, responsible & cautious, efficient working ability, work under pressure and enough patience.